BSBOPS305 Process customer complaints
BSBOPS305 Process customer complaints
Order the 2020 release of the BSBOPS305 Process customer complaints RTO materials now! Your new RTO training materials are being developed by Precision Group Australia, a leading training resource developer in Australia.
These BSBOPS305 training materials are written following industry best practices, and they go through rigorous validation and subject matter expert review processes, so you get the best training RTO materials possible.
Students want the latest courses, so transition to the new BSBOPS305 course as soon as possible! Be first to market and make the most of student demand for this new course & maximise your investment in quality training materials by ordering now!
Enquire now for more information or a personal walkthrough, and to get the best price on your RTO training resources!
Your new BSBOPS305 Process customer complaints RTO materials package includes:
- Learner Resources
- Trainer Manual
- Learning Activity Workbook
- Mapping Tool
- Access to Virtual Workplace Resources
- (Optional) e-Learning Resources
Your RTO training materials package will address the latest regulation, technology, and techniques in the industry and will support your RTO in delivering the latest BSBOPS305 Process customer complaints unit!
You may fill out the form and submit an enquiry now for more information, pricing, and samples of our RTO training materials!
Get RTO Training Resources
- Unlimited User/Student License
- Comprehensive Mapping Documents
- Amazing, Dynamic Learning Content
- Quality, Detailed Assessment Benchmarks
BSBOPS305 Process customer complaints RTO Training Resources
Your new BSB training materials will help your RTO deliver the latest BSBOPS305 version of the Process customer complaints course. Precision Group Australia is developing the materials to address the latest unit requirements and competencies.
Your BSBOPS305 training materials incorporate current industry best practices and will go through meticulous validation and development processes by instructional design professionals. Your Process customer complaints RTO training materials package will also be validated by subject matter experts to ensure your RTO gets a current, relevant training resource.
This package is full of important training and compliance features to help you save money, secure your training organisation’s registration, and make your team’s life easier.
Receive these amazing tools with your investment:
- Learner Resource – with tons of thoroughly researched and reviewed information and learning content to help prepare your students for assessment
- Trainer Manual – with thoroughly researched subject coverage and a wide variety of different tasks to assess the course requirements and create a strong portfolio of assessment evidence
- Learning Activity Workbook – includes summative tasks which may include to easily assess a learner competency
- Mapping Tool – includes the mapping of unit requirements against assessments to help you demonstrate compliance or conduct validation
- Mapping Tool – a mapping document that shows where unit requirements are mapped to unit assessments
- Access to Virtual Workplace Resources (wherever applicable) – templates, policies and procedures, diagrams and other workplace documents to help prepare students for work and assist with assessment
- (Optional) e-Learning Resources – You can get engaging HTML5/SCORM compliant e-learning resources as an add-on!
BSBOPS305 RTO Learner Resources and Assessment Tools
BSBOPS305 RTO Assessment Tools
Your new BSBOPS305 RTO assessment materials can be delivered via distance learning, classroom-based, online face-to-face learning, and practical observations in a workplace or simulated workplace environment. You can also adapt them to your RTO’s own mode of training.
Your RTO resources are also editable which gives you the flexibility to modify and contextualise the tools to suit your organisation’s delivery style. You can rebrand the tools or otherwise modify them to best suit your RTOs unique needs.
The BSBOPS305 assessment and training materials are supplied in unlocked and editable Word, Excel, PowerPoint, and other appropriate file formats so you will be able to modify and contextualise the training and assessment materials easily.
This BSB range includes access to the simulated business site, Bounce Fitness, which includes a huge range of workplace documents you can utilise to help simulate tasks, complete assessments and conduct learning activities with your students.
BSBOPS305 RTO Learner Resources
Your BSBOPS305 RTO resources package includes a detailed, informative, and up-to-date learner resources which will be critical for your students’ success in the course.
The activities align with the assessment tools to ensure the content and language are consistent (this is a common problem when RTOs who buy RTO assessment resources-only packages and match them with an off-the-shelf textbook or resource from a third-party supplier).
You are free to contextualise or adjust the resource with imagery, language, and any extra information specific to your RTO or the context in which you will be delivering training – Learner Guides come in easy to edit Word format.
BSBOPS305 Mapping Tool
Your BSBOPS305 training package comes with a mapping tool to help you find and demonstrate where unit requirements are assessed in the RTO training resources.
This valuable tool will help you in undertaking the validation of your training resources as required by your RTO. It will also provide a guide so you can show auditors where the elements and assessment requirements are met in the tools.
Other Supporting RTO Training Resources
This BSBOPS305 training package includes policies, procedural documents, and other supplemental content to assist you in delivering the course.
Our BSBOPS305 learner resource package comes in unit-by-unit format which means one set of documents is provided for each unit of competency.
The unit-by-unit-format makes it easy to change electives, deliver units in skillsets or as a single unit “course” and is ideal for funded delivery training where funding is paid on each unit of competency completed by the student. This means your students’ progress through the course one unit at a time and you receive regular funding payments.
BSBOPS305 e-Learning Resources (Optional)
You can get HTML5/SCORM compliant BSBOPS305 e-Learning resources as an add-on to your package! They are plug-and-play compatible with most popular LMS platforms, including Moodle, so you can set up online training quickly & easily.
These resources include amazing interactive learning activities, audio-narration and engaging content that can help you support learners in absorbing the course materials. An additional discount will be given when you order your training materials with the e-learning option!
Precision Group’s expert in-house team is developing these RTO training materials for the new BSBOPS305 unit. It follows the standard processes and industry best practices learned through more than a decade of owning and operating registered training organisations. Its development is being overseen by industry experts to ensure that it will enable you to deliver training with the best quality RTO learner resources and RTO assessment resources.
As with any RTO resources for sale that you purchase from ANY vocational training materials publisher, it is recommended that you validate the tools as part of your setup so you understand and are confident in the compliance and quality of the materials before you take them to audit. Further, the validation process is the ideal opportunity for you to contextualise the materials for your learner cohort and align them with your RTO’s Training and Assessment Strategy.
BSBOPS305 Process customer complaints RTO Training Resources License Terms
These RTO resources are being developed by Precision Group Australia and are provided for a “One-Off” fee. Licensing, support and Rectification Assistance Guarantee are directly provided by Precision Group Australia. Check the full terms and conditions in the Precision Group (Australia) terms and conditions page here.
Precision Group (Australia) is based in Brisbane and has a long history of supplying RTO materials to TAFEs, Universities and private training organisations across Australia. They currently offer a massive catalogue of digital and e-learning BSB units and qualifications from Certificate I to Advanced Diploma level, with more in development. Please contact us for more information and to buy RTO resources.
BSBOPS305 RTO Training Materials Units
As part of your BSBOPS305 Process customer complaints RTO Training and Assessment Resources Package, you will receive RTO training resources for a single unit of competency. You are free to choose what electives from the list below to include in your package.
BSBOPS305 Process customer complaints
Simply fill out the form on this page and submit your enquiry for more information and samples of the materials!