BSBCUS201B – Deliver a service to customers | RTO Training Materials

Get your package of RTO training resources to deliver the popular BSBCUS201B Deliver a service to customers unit! Your BSBCUS201B Deliver a service to customers assessment tools and learner guides package comes complete with:

  • Learner Guides
  • Assessment Tasks
  • Competency Records
  • Benchmark Answers
  • Assessment Mapping

Your BSBCUS201B Deliver a service to customers training materials will be supplied on an unlimited student licence, so you are free to deliver and assess training to as many students as your RTO enrols with no additional licensing fees. You will receive resources in editable Word format, so you are able to make essential modifications for your RTO’s compliance. Materials will be branded with your logo prior to delivery. Contact us today for more information, samples, and pricing for your new BSBCUS201B RTO training materials. Note: The RTOs are responsible for validating and rectifying the materials to ensure they meet the unit requirements. The resources are sold “as is” and would require further contextualisation to ensure they align with your RTO’s training and assessment strategy, as well as other compliance documents.

Description

Your BSBCUS201B Deliver a service to customers learning resources are designed with a range of premium features for your trainers, assessors, compliance staff and students. Quality BSB Training Package learning resources and assessment tools are hard to come by, and these resources will fast-track your RTO’s process to get this on the scope.

Materials from this catalogue are developed for a blended delivery style and include practical learning and assessment tasks. We’re happy to provide samples of these training resources on request. Simply fill in the form with your details, and we’ll be happy to supply more information, unit lists, and samples of the materials.

You can find more information about the BSBCUS201B Deliver a service to customers on training.gov.au.

About These BSBCUS201B Deliver a service to customers Resources

These BSBCUS201B Deliver a service to customers resources were developed by one of the biggest RTOs in Australia and, as such, have been well and truly road-tested with real students and at ASQA audits. The RTO was wound up in mid-2017 due to financial issues after losing VET-FEE HELP funding. However, they did have a huge training resource development team, a massive catalogue of training materials, and a good audit and student track record.

We are very fortunate to have the opportunity to offer these road-tested training resources to RTOs across Australia for heavily reduced license fees, meaning you have a rare opportunity to secure hard to find training resources for a fraction of the cost of development from scratch.

These qualification packages typically need just a small amount of work to complete any missing observation forms, benchmark answers, or other materials and can short-cut your development timeframes by months or even years (saving you tens of thousands of dollars!).

This means you can apply for the scope of registration, start marketing courses, and begin delivering training much sooner than you expected – massively reducing your expenses and opportunity cost to launch this qualification. RPL assessment kits are available for many qualifications in this catalogue, so speak to us about getting RPL assessment materials to fulfil your obligations to provide an RPL pathway for all courses on your scope of registration.

Unlimited Student Licence

Deliver and assess BSBCUS201B Deliver a service to customers training to as many students as you want using the BSBCUS201B Deliver a service to customers RTO training resources!

This package is delivered in a digital format with an unlimited student licence. This means there is just a single upfront licence fee and no more fees to pay to use the materials for the life of the qualification, no matter how many students you train.

Assessment Mapping

Quickly and easily find and demonstrate where performance criteria, knowledge evidence, performance evidence, and other assessment requirements are found in your new BSBCUS201B Deliver a service to customers training materials! The mapping matrices you will receive with your BSBCUS201B Deliver a service to customers RTO resources are essential compliance tools and invaluable when you are audited.

Unit by Unit Learning Resources

This BSBCUS201B Deliver a service to customers RTO training materials package was developed in a unit by unit format, meaning there is a set of learning and assessment workbooks per unit of competency.

You can select from a range of elective units to design your own BSBCUS201B Deliver a service to customers packaging to meet the needs of your learners. In most cases, we can supply a choice of elective units for qualification packages in this catalogue so you can get training materials to fulfil your desired packaging of the BSBCUS201B Deliver a service to customers qualification.

Editable Assessment Tools

Your BSBCUS201B Deliver a service to customers training resources will be delivered in digital format, and assessment materials are normally in fully editable Word format. Some information documents supplied to support training and assessment may be in PDF or other appropriate file formats.

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Licensing
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BSBCUS201B Licensing Conditions

Your BSBCUS201B Deliver a service to customers RTO training resources package is provided on an unlimited student digital licence.

The licensing conditions for your BSBCUS201B Deliver a service to customers materials are:

  • Unlimited student licence
  • You have the option to print or distribute materials to your students digitally with no additional fees.
  • Most materials will be supplied in editable Microsoft Word format. Some files may be provided in PDF or other file formats as appropriate.
  • Training and assessment materials can be edited and contextualised for your learner cohort and compliance needs.
  • Materials can be printed or uploaded to your LMS for delivery to students.
  • No resale or distribution of the materials to other organisations (except official regulatory bodies).
  • The training materials are supplied “as-is”, and the purchaser is responsible for implementation and ongoing development and maintenance of the training resources.
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