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(latest NCVER data)CHCCOM003 Develop workplace communication strategies prepares learners to plan how a team or business unit shares information with internal and external stakeholders, set clear protocols and promote consistent communication practice. Our CHCCOM003 learning materials help RTOs bring this unit into community services and management programs where learners oversee organisation-specific communication.
Learners develop skills in identifying information needs and conflicting interests, developing communication strategies and plans, establishing protocols, preparing supporting resources, presenting to staff, modelling and coaching effective communication, maintaining networks and reviewing communication outcomes.
Get our CHCCOM003 RTO training materials and avoid building communication planning templates and case studies internally. Purchase RTO materials and give trainers CHCCOM003 training resources that cover both protocol development and digital media strategy.
Your CHCCOM003 training resources provide a prepared foundation for developing and promoting workplace communication strategies. Purchase RTO materials to reduce development effort and begin with CHCCOM003 training materials ready for contextualisation.
Check the latest unit requirements on training.gov.au before delivery. Your team should contextualise and validate these CHCCOM003 training materials for its learner cohort, delivery model and selected compliance environment. Use the supplied mapping as a starting point when reviewing your CHCCOM003 materials against the Standards for RTOs.
CHCCOM003 Develop workplace communication strategies covers developing communication protocols for a team or business unit. It applies to workers responsible for overseeing the communication of organisation-specific information to a range of internal and external stakeholders.
The unit addresses five core areas:
Yes. Learners develop and implement a strategy for using digital media to provide information and promote the organisation, alongside a broader communication strategy and protocols.
Learners develop and present one new communication strategy with associated protocols for a business unit or team. The tasks are developed as compliant learning resources, but assessors should confirm the presentation arrangements suit the delivery mode.
Yes. The editable files let your team add organisational hierarchies, official channels and communication etiquette where contextualisation is permitted.
The Learner Guide introduces tools such as SWOT analysis and stakeholder identification before learners build their own strategy, and the Self-study Guide supports revision outside sessions.
No. The unlimited student licence allows use with all enrolled learners at the purchasing organisation, subject to the applicable licence conditions.
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CHCCOM005 Communicate and work in health or community services
CHCCOM006 Establish and manage client relationships
CHCCSL001 Establish and confirm the counselling relationship
CHCCSL002 Apply specialist interpersonal and counselling interview skills
CHCCSL003 Facilitate the counselling relationship and process
CHCCSL004 Research and apply personality and development theories





