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CHCSOH013 Work with people experiencing or at risk of homelessness RTO Training Materials

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In homelessness services, workers who can identify barriers to safe housing and advocate alongside clients make a practical difference to whether people secure and keep accommodation; CHCSOH013 Work with people experiencing or at risk of homelessness develops that capability. For RTOs delivering community services and social housing programs, it fills a gap where learners must work with people affected by homelessness or domestic and family violence, supported by CHCSOH013 training materials.

Learners develop skills in reflecting on personal values, identifying housing barriers, assessing personal safety and referral needs, providing housing advice, advocating and negotiating with clients, supporting self-advocacy and creating pathways to support services and housing providers.

Why CHCSOH013 Belongs in Your Scope:

  • Strengthens community services and social housing programs with a unit focused on homelessness, housing access and client advocacy
  • Suits community services and health workers who support people experiencing homelessness or at risk of becoming homeless
  • Addresses workplace needs including barrier identification, safety assessment, mandatory reporting, housing options advice and culturally sensitive advocacy, each covered in the CHCSOH013 learning materials

Why RTOs Choose TotalVET Training Resources:

  • Complete suite of learner, trainer and assessment resources developed around current training package requirements
  • Fully editable digital resources that can be contextualised and branded for your organisation
  • Unlimited student licence with no ongoing per-student fees

Give your team our CHCSOH013 RTO training materials instead of building homelessness case studies and advocacy tasks internally. Purchase RTO materials and use the CHCSOH013 training resources as a structured base for client-focused delivery.

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Inclusions

What’s Inside Your CHCSOH013 RTO Training Materials:

Your CHCSOH013 learning materials bring together learner content, trainer support and assessment documents for working with people experiencing or at risk of homelessness. Purchase RTO materials and begin with CHCSOH013 training resources ready for contextualisation to your local housing system.

CHCSOH013 Learning Materials

  • Learner Guide
    Explains the Australian housing system, legal and ethical considerations and advocacy approaches as the main learner reference in the CHCSOH013 training materials.
  • PowerPoint Presentation
    Presentation slides that help trainers introduce housing barriers, client empowerment and service pathways.
  • Class Activities Book (Assessor and Student)
    Activity book for assessors and students with scenarios on safety assessment, referral and negotiation.
  • Self-study Guide
    Additional reading for independent review of tenancy law, human rights and duty of care concepts.
  • Session Plan
    A trainer planning document for sequencing theory with case-based and workplace learning.

CHCSOH013 Assessment Tools

  • Student Assessment Pack
    Sets out learner tasks and evidence requirements for working with people affected by homelessness.
  • Trainer Assessment Pack/Marking Guide
    Assessor guidance and benchmark responses for evaluating advice, advocacy and referral evidence.
  • Mapping Information
    Traces how the assessment tasks address the unit requirements.
  • Supporting Documents
    Supporting templates for recording client interactions, referrals and assessment observations.

Check the latest unit requirements on training.gov.au before delivery. Your team should contextualise and validate these CHCSOH013 training materials for its learner cohort, delivery model and selected compliance environment. Use the supplied mapping as a starting point when reviewing your CHCSOH013 materials against the Standards for RTOs.

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About

CHCSOH013 Work with people experiencing or at risk of homelessness focuses on supporting people who are experiencing homelessness or at risk of becoming homeless, including people affected by domestic and family violence. It applies to workers in a range of community services and health roles.

The unit addresses five core areas:

  • Reflecting on personal values and attitudes and identifying barriers to accessing safe and secure housing
  • Assessing personal safety and reporting and referring people in unsafe situations, including children at risk
  • Assessing issues affecting a person’s homelessness risk and working with them on solutions and referrals
  • Providing advice and assistance on housing options and opportunities to participate in service planning
  • Advocating and negotiating with and on behalf of people, supporting self-advocacy and creating access pathways to services and housing providers
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FAQs

Frequently Asked Questions

How many client interactions do the CHCSOH013 assessment tasks expect?

The assessment tools are structured around working with three people on housing barriers and advice, identifying one child at risk and advocating for one person. Your team should arrange suitable workplace access so learners can gather this evidence.

Do the CHCSOH013 learning materials cover mandatory reporting and child protection?

Yes. The learning content addresses child protection, mandatory reporting, duty of care and privacy as part of the legal and ethical context. Trainers should add the specific reporting requirements of their state or territory.

Can trainers adapt the CHCSOH013 training materials to local housing services?

Yes. The editable files allow your team to add local agencies, tenancy tribunals and housing providers so learners work with the services they will actually refer to.

Are these compliant learning resources for homelessness services training?

They are developed as compliant learning resources with current training package requirements in mind, but they are not a guarantee of compliance or audit outcomes. Your team should validate them before delivery.

Does the licence for these RTO resources limit enrolments?

No. The unlimited student licence allows the purchasing organisation to use the resources with all enrolled learners without per-student fees, subject to the applicable licence conditions.

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2 years ago
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2 years ago
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3 years ago
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ross J.
4 years ago
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