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(latest NCVER data)Training in workplace orientation, delivered through AURAAA001 Work in an automotive administration role, helps automotive administration staff manage their duties, follow reporting lines and contribute to a productive team from their first week. For RTOs delivering automotive administration programs, it fills a gap where learners need a structured introduction to the workplace, supported by AURAAA001 training resources that cover planning and professional development.
Learners develop skills in identifying industry structure and job roles, interpreting company requirements, prioritising daily tasks, following safety requirements, contributing to team activities, preparing work plans and identifying personal learning and career goals.
Start with our AURAAA001 RTO training materials rather than writing automotive workplace orientation content internally. Purchase RTO materials and give trainers AURAAA001 training materials that connect administration duties with real business settings.
Your AURAAA001 training materials provide a prepared foundation for working in an automotive administration role. Purchase RTO materials to reduce development time and begin with AURAAA001 RTO training materials suited to workplace or simulated delivery.
Check the latest unit requirements on training.gov.au before delivery. Your team should contextualise and validate these AURAAA001 training materials for its learner cohort, delivery model and selected compliance environment. Use the supplied mapping as a starting point when reviewing your AURAAA001 materials against the Standards for RTOs.
AURAAA001 Work in an automotive administration role focuses on understanding the structure and culture of an automotive administration workplace and the expectations of one’s own role. It applies to those working in automotive administration who manage daily duties and contribute to team activities.
The unit addresses five core areas:
Yes. Learners can complete administrative activities in an automotive workplace or a simulated environment on three occasions, within commercially realistic timeframes. Your team should make sure the simulation reflects genuine automotive administration duties.
Yes. The Supporting Documents help learners prepare daily and weekly work plans and a personal learning and development plan, which trainers can adapt to local formats.
The Learner Guide introduces sector structure, job roles and workplace terminology in plain language. The Self-study Guide supports revision outside sessions.
They are developed as compliant learning resources with training package requirements in mind, but your organisation should validate them for its traineeship or apprenticeship arrangements. They do not guarantee audit outcomes.
Yes. Free samples let your team check the presentation and depth of the materials before you purchase.
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AURAAA002 Determine retail rates for automotive products and services
AURACA101 Respond to customer needs and enquiries in an automotive workplace
AURACA102 Manage complex customer requirements in an automotive workplace
AURACA103 Build customer relations in an automotive workplace
AURAEA001 Identify environmental and sustainability requirements in an automotive service or repair workplace
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace





