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(latest NCVER data)Communication training, delivered through AURAMA102 Communicate business information in an automotive workplace, helps automotive staff pass on business information clearly in conversations, written texts, meetings and presentations and reach agreement on workplace issues. For RTOs delivering automotive service and repair programs, it fills a gap at a more formal communication level, and AURAMA102 training materials support delivery across each communication mode.
Learners develop skills in choosing communication styles for audiences, delivering clear verbal information, drafting and checking written texts, contributing to meetings, planning and conducting presentations, reviewing audience feedback and negotiating and documenting solutions to workplace issues.
Give your team our AURAMA102 RTO training materials instead of creating communication tasks and presentation templates internally. Purchase RTO materials and begin with AURAMA102 learning materials that include structured learning and assessment documents.
Your AURAMA102 RTO training materials provide a prepared foundation for teaching and assessing business communication in an automotive workplace. Purchase RTO materials to reduce development workload and start with coordinated AURAMA102 training resources.
Check the latest unit requirements on training.gov.au before delivery. Your team should contextualise and validate these AURAMA102 training materials for its learner cohort, delivery model and selected compliance environment. Use the supplied mapping as a starting point when reviewing your AURAMA102 materials against the Standards for RTOs.
AURAMA102 Communicate business information in an automotive workplace covers communicating business information effectively in verbal and written forms and through meetings and presentations. It applies to those working in the automotive service and repair industry who reach agreement on work-related issues and communicate business information day to day.
The unit addresses five core areas:
The assessment tools are designed around responding to verbal and written communication, participating in a meeting, making a presentation and discussing a workplace issue. They are developed as compliant learning resources, but assessors should confirm that each task suits their delivery environment.
Yes. The Session Plan and PowerPoint Presentation give trainers a clear sequence across each communication mode, while the marking guide supports consistent judgements.
Yes. The editable files allow your team to add workplace meeting formats, email protocols and documentation procedures where contextualisation is permitted.
The unlimited student licence allows the purchasing organisation to use these RTO resources with any number of enrolled learners, subject to the applicable licence conditions.
Free samples let your team check the depth and presentation of the resources before you purchase RTO materials.
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