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(latest NCVER data)Supporting carers in mental health services requires peer workers to recognise their experiences, respect their roles and involve them appropriately in recovery-oriented support. This unit gives RTOs a specialised training option for mental health peer workers who engage with families, carers and support networks in community and clinical settings.
Learners develop skills in building respectful carer relationships, applying lived experience perspectives, recognising carer needs, maintaining confidentiality and boundaries, communicating effectively, providing appropriate information and referrals, and supporting carer participation in recovery planning.
Equip your RTO with CHCPWK005 RTO training materials designed to support practical learning and assessment in carer engagement, communication and recovery-oriented mental health peer work. Purchase RTO materials from TotalVET Training Resources to reduce internal resource development time and deliver structured learning and assessment activities.
These structured learning materials support engaging delivery across classroom, online and blended environments while helping trainers build learner knowledge and confidence.
These assessment tools give RTOs practical resources for collecting evidence, making consistent competency decisions and supporting validation requirements.
CHCPWK005 Work effectively with carers as a mental health peer worker focuses on working collaboratively and respectfully with carers in mental health settings from a peer work perspective. It applies to mental health peer workers who use lived experience, recovery-oriented practice and professional boundaries to support communication, participation and positive outcomes for people receiving services and their carers.
The unit addresses five core areas:
The CHCPWK005 RTO training resources support learners in developing communication skills for working collaboratively with carers in mental health settings. Trainers can use the learning materials to explore respectful engagement, active listening, professional boundaries and recognising carers’ experiences within recovery-oriented practice.
Yes. Trainers can contextualise learning activities around situations mental health peer workers may encounter, including supporting distressed carers, navigating confidentiality and encouraging carer participation. Scenario-based discussions and role-play activities can help learners connect communication principles with practical workplace interactions.
Assessment planning can incorporate simulated conversations, workplace scenarios and evidence of appropriate communication with carers. RTOs should review the assessment resources against CHCPWK005 requirements and ensure assessment arrangements address confidentiality, professional boundaries, carer rights and recovery-oriented approaches.
Free samples allow your training team to examine the presentation, structure and content style before making a purchasing decision. Reviewing samples helps determine whether the CHCPWK005 learning materials suit your trainers, learner cohort and delivery approach, particularly when teaching sensitive mental health topics.
The resources are supplied in editable formats where applicable, allowing permitted contextualisation to suit your RTO’s delivery requirements. Trainers can adapt terminology, incorporate organisational branding and adjust relevant examples to reflect community mental health services, carer support organisations and peer work settings, subject to applicable licence conditions.
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