1,120
(latest NCVER data)Salon profitability depends on correctly priced treatments, realistic sales targets and staff who are trained to deliver consistent service. SHBXPSM002 Manage treatment services and sales delivery focuses on managing that balance, and it is a sensible scope choice for RTOs whose salon management learners need SHBXPSM002 learning materials built around real sales and service data.
Learners develop skills in developing client service policies and procedures, resolving referred complaints, pricing services, setting and monitoring staff sales targets, arranging staff training, allocating resources and maintaining equipment and sales records.
Start with our SHBXPSM002 RTO training materials rather than writing pricing and sales target exercises internally. Purchase RTO materials and give trainers SHBXPSM002 training materials that connect service quality with business results.
This package of SHBXPSM002 training resources provides a prepared foundation for managing treatment services and sales delivery. Purchase RTO materials to save development time and begin with coordinated SHBXPSM002 RTO training materials your team can contextualise.
Check the latest unit requirements on training.gov.au before delivery. Your team should contextualise and validate these SHBXPSM002 training materials for its learner cohort, delivery model and selected compliance environment. Use the supplied mapping as a starting point when reviewing your SHBXPSM002 materials against the Standards for RTOs.
SHBXPSM002 Manage treatment services and sales delivery covers monitoring, maintaining and improving sales and service delivery in businesses that provide beauty treatments, hairdressing or barbering services. It applies to senior managers and small business owners who operate with significant autonomy.
The unit addresses five core areas:
Yes. The learning content covers calculating fixed and variable costs, average treatment times and profit margins so learners can determine profitable selling prices for treatments and products.
The tasks involve managing sales and service delivery over six three-hour work periods and collecting feedback from at least twelve clients. Your team should arrange access to a salon or a well-equipped simulated business before enrolling learners.
Yes. The editable files let your team substitute your salon’s treatments, products and reporting formats, provided the tasks still meet the unit requirements.
Yes. The Session Plan and PowerPoint Presentation give trainers a clear structure, while the marking guide provides benchmarks for pricing and target-setting tasks.
Yes. Lifetime updates are available under the applicable product terms. The resources are developed as compliant learning resources, but your team should still review each update before use.
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