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(latest NCVER data)Tailoring off-the-shelf software, as covered in ICTICT311 Customise packaged software applications, helps internal and external clients get applications that fit their workflows without full custom development. Our ICTICT311 training resources help RTOs deliver this client-focused customisation work within ICT support and software application programs.
Learners develop skills in determining client requirements, documenting technical specifications, designing customisations within system limitations, using simple programming constructs and plugins, implementing changes, producing user guides and obtaining client evaluation.
Get trainers started with our ICTICT311 RTO training materials rather than developing client briefs and customisation tasks internally. Purchase RTO materials and use the ICTICT311 training materials as a ready base for project delivery.
These ICTICT311 training materials provide a prepared foundation for customising packaged software applications to client requirements. Purchase RTO materials to save effort and give your team ICTICT311 training resources ready for contextualisation.
Check the latest unit requirements on training.gov.au before delivery. Your team should contextualise and validate these ICTICT311 training materials for its learner cohort, delivery model and selected compliance environment. Use the supplied mapping as a starting point when reviewing your ICTICT311 materials against the Standards for RTOs.
ICTICT311 Customise packaged software applications covers analysing, designing, implementing and reviewing the customisation of packaged software applications using their features and plugins. It applies to ICT users and support personnel who work under minimal supervision, with clients including internal and external teams and projects.
The unit addresses five core areas:
Any suitable packaged application can be used, such as office suites, content management systems or business software that supports plugins or macros. Your team should choose applications that let learners apply simple programming constructs.
Learners customise at least two packaged software applications according to two different client briefs. Assessors can replace the supplied briefs with scenarios that reflect your industry partners.
Yes. The learning content covers producing documentation and user guides for customised applications, and Classroom Activities give learners practice before assessment.
Yes. They are developed as compliant learning resources, but they are not a guarantee of compliance, so your team should review and validate them against its own assessment strategy.
Yes. Lifetime updates are available under the applicable product terms, giving access to qualifying updates to the ICTICT311 training resources without repurchasing.
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