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(latest NCVER data)Senior operators rely on assistants who have completed SHBXCCS009 Greet and prepare clients for salon services to welcome clients warmly, manage wait times and have them gowned and seated before the service begins. Our SHBXCCS009 training resources help RTOs deliver this entry-level unit in beauty, hairdressing and barbering pathways.
Learners develop skills in welcoming clients by name, advising waiting times, offering refreshments and reading material, notifying senior operators, showing clients to service areas, confirming the planned service and applying clean wraps and towels.
Get our SHBXCCS009 RTO training materials and avoid building introductory client care resources internally. Purchase RTO materials and give trainers SHBXCCS009 learning materials suited to new salon assistants.
Your SHBXCCS009 training resources provide a prepared foundation for greeting and preparing clients for salon services. Purchase RTO materials to save preparation time, with SHBXCCS009 learning materials written for entry-level learners.
Check the latest unit requirements on training.gov.au before delivery. Your team should contextualise and validate these SHBXCCS009 training materials for its learner cohort, delivery model and selected compliance environment. Use the supplied mapping as a starting point when reviewing your SHBXCCS009 materials against the Standards for RTOs.
SHBXCCS009 Greet and prepare clients for salon services covers meeting, greeting and preparing clients for beauty treatments, hairdressing or barbering services. It applies to assistants working under close supervision who follow procedures and instructions set by the senior operator managing the service.
The unit addresses five core areas:
Learners follow greeting and preparation procedures over four two-hour work periods and prepare clients for at least four different services. They are developed as compliant learning resources, but assessors should arrange suitable salon placements.
Yes. The content is written for entry-level assistants and explains each step of welcoming and preparing clients in plain language.
Yes. The editable files allow your team to include your booking system features, service list and greeting procedures where contextualisation is permitted.
The Session Plan breaks content into short sessions that fit alongside other entry-level units, with work periods scheduled as practical placements.
No. The unlimited student licence covers all enrolled learners at the purchasing organisation, subject to the applicable licence conditions.
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